Schaeffler Group USA Inc. has initiated the distribution of more than 180,000 LuK branded technical assistance posters promoting the proper diagnosis and installation of clutch kits, clutch hydraulics and flywheels. The poster helps the technician identify common installation errors that lead to unwarranted product returns and reduction in productivity at the shop level. The technical information for the poster came directly from the Schaeffler Automotive Aftermarket Technical Hotline that helps consumers with proper installation techniques and trouble shooting difficult applications.
The four-color fold out poster also contains technical information regarding LuK flywheels and hydraulics which are often overlooked components to the drivetrain repair process. Clutch replacement is not an everyday occurrence at the typical shop, and the conveniently sized poster is meant to be hanged in the bays for easy access to the information. The Schaeffler tech-line number is also prominently featured so the technician can call for help in trouble-shooting problematic applications.
Bill Hanvey, Vice-President of Sales and Marketing said of the poster, “We are committed to the education and training of the professional installers to help them make their shops more productive. Unwarranted returns affect everyone in the distribution chain and through our Schaeffler tech-line and tools such as the technical poster, we are trying to prevent the loss of time and money at ground level.”
More than 180,000 copies of the poster will be distributed through leading industry publications such as Transmission Digest®, Motor Age®, and Underhood Service® which will get the poster into the hands of the technician directly. Additional copies of the poster will be available by contacting Schaeffler customer service at customer.service@schaeffler.com. Electronic versions are available for download and viewing at the Schaeffler aftermarket website, www.Schaeffler-Aftermarket.us.
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