KNARESBOROUGH-based plastic bearing manufacturer BNL (UK) Ltd has invested in the latest technology to keep its staff in touch when they are out in the field.

The new Open Hand system, supplied by Yorkshire IT specialist Network Integration Technologies, allows the company’s sales engineers to access email and other applications via smart phones.

Staff travelling away from BNL’s key locations will now be able to deal with ongoing communications and manage critical sales and product information in the field.

Sunil Sharma, IT Manager at BNL, said: “Data and voice networking is critical to BNL because the specialist nature of our business means that key staff travel extensively, but still have to be able to handle complex technical data in real time, even when they are away from the office.”

Network Integration Technologies LLP is also currently engaged in a pilot project to increase the security and resilience of key elements of BNL’s network which serves sales offices in Massachusetts and Tokyo, and an additional manufacturing plant currently being commissioned in Thailand.

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