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The airlines' endless quest for better boarding

Soon to let people on and off the aircraft is so complex that even astrophysicists could not figure out.
Jason - Steffen an astrophysicist at the University of Illinois, usually consider things such as axion particles. But wait in a boarding line too many, he turned to the mystery of airline seats.
"I think there must be a better way," he said.
So, after a series of calculations, he deduced the best system will first fill the window seat, then the middle, and a combination of the aisle, but also pitch separated by two rows of passengers boarding.
Just have one question - Passengers will have to board a precise sequence. I wish you good luck. These are the same passengers who do not turn off their phones, even though they were told it was a federal law.
"Well," Steffen observed, "I understand why people are not airlines give me a call."
But the search of the perfect boarding process.
Most airlines allow boarded the first class and the other elite customers first. After this, some padding and back toward the front of the first work.
Fill the other window seat, working toward the aisle. Some called for the hiring of mixed reverse pyramid. Southwest Airlines has a random seat: There are no assigned seats - passengers themselves to sort things out. They can pay extra close to the boarding line in front.
All these things than you think.
Passengers to board as soon as possible to find the rolling carry-on bags in overhead luggage space. For airlines, every minute a plane sitting at the gate makes it more likely to be late for the flight, injury ratings on aircraft of the time, causing passengers to miss connecting flights.
Economic costs run too late. Northern Illinois University researchers said in a major airline, they did not find more than one minute for each increase of $ 30 at the door fee.
American Airlines, which uses a back-to-end system for passengers after boarding the coach to take care of the elite customers say that it takes about 25 minutes to a small, narrow-body aircraft (such as the Boeing 737) and about 35 passengers a larger aircraft such as the Boeing 777 minutes.
In recent weeks, the United States and the United States - the country's largest and third-largest carrier - has launched a new strategy for faster boarding.
- Allow passengers to board the sooner the United States, if they do not put anything in the overhead bin. Our idea is to let more people quickly seated passengers before and rolling bags clogged aisle.
- Reduce the number of boarding groups, while increasing from seven to five Driveway Gate area - two to five major airports. This is designed to eliminate the "gate lice" - the name for additional road warriors who use a large traffic jam caused, creeping forward long before their group is known for those anxious passengers.
Few airports in the United States and the United Nations to scroll the time across the country before the summer peak travel season to test their new program. United CEO Jeff Smisek said his airline's new approach has helped Qiedeng machine departure delayed for more than 60%.
Boarding way back to the dawn of commercial flight, but they have become more complicated, because the airline has established different categories of passengers board the right to sell early.
Since 2008, most major airlines charge fees for checking a bag, encourage passengers to carry more of the ship. At the same time, airlines reduce flight in order to control costs and make the aircraft more crowded. The result: in the overhead luggage space has never been more valuable.
Understanding of the potential value of coveted real estate,, Spirit Airlines began charging Handle bag in the overhead of the three years before - now running costs of up to $ 100.
Ling said that to speed up boarding the number of carry-on bags to cut costs. Major airlines do not replicate the spirit of fear angered customers. They have to find other ways to improve boarding.
In May this year, the United States began just a personal project for under the seat, providing early boarding passengers. Tested in several airports, cutting two minutes per flight boarding, according to Kevin Doeksen, airline customers planning director. About 1,900 daily flights in the United States, together.
Stop moving line commitments under the passenger seat of the personal items, and then filling in the overhead anyway what?
"It would be a lie to say, never happened before," said Tessa Letren, Baltimore - Washington International Airport gate agent. "We can not always police."
Nevertheless, Letren support the new policy, she said, cutting the aircraft on the ground between flights spend a lot of time.
Before 2010 the United States and Continental Airlines merger, while the mainland boarding inside out using the method - window seats first, then middle, then aisle - back to front. After several tests, the merged airlines to maintain U.S. approach. Earlier this year, the United Nations set up an extra line in the terminal attack congestion boarding gate area.
Many airlines still use the back-to-end system, which seems logical. But some studies show that it's faster than the middle of the aisle windows.
"If you're in the hallway, someone sitting next to you in the middle of the seat, you need to unlock, maybe get up," said Ken Bostock, U.S. managing director of customer experience. "It can take 20, 25 seconds, and in the boarding process happens a lot."
Joint gate agent who worked in the mainland before the merger, Lou Nolito said boarding line almost to invite confusion. Just as he thought that everyone in the first two groups went through, and he called the three groups started, "20 people will go, and said they did not hear the broadcast." Some people missed their group call, while other lines no matter what decision, he said. Additional lane has made his job easier.
Any clean up the door area, will help in the view Yosief Ghirmai in Frisco, Texas, said that foreign airlines boarding easier for elite-level frequent fliers like him, defense contractor Raytheon Company's auditors .
"Respect for international airlines priority boarding system," Ghirmai said, citing Hong Kong's Cathay Pacific Airways as an example. "Here, you have to fight to get priority boarding line - all the bags, all the children (in the U.S.) the concept is the same, but there are much better execution."
Chicago Selita Garcia did not know why anyone would want in front of the plane boarded first.
"We've been hit all of these businesses class of people - if it's not my wallet, and then I hit them with my bag," said Garcia, who managed the doctor's office, with a grandson in Puerto Vallarta Hong Kong vacation, most recently Mexico. "Why let them in the first aircraft does not take off until everyone on the plane."
Some people like to be resolved before takeoff.
Texas Instruments came back from a conference in Atlanta, Kausalya Palavesam, marketing manager, said her flight about 15 U.S. airlines offer passengers to check their carry-on bags, and board at the door sooner.
"" Why not? "She said." Would not be space for bags (in the overhead bin) anyway. "
 



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