Pennsylvania Harrisburg, Pennsylvania unemployment compensation service center call extraordinary boom since September, the agency don't know why.
The amount of call center rose to nearly 80000 yuan, in September, slightly more than 900000 compared to the same period last year, labor and industrial and commercial bureau chief of Julia Hearthway told the state legislature Monday in the letter. In October, call over us $11 million, then reached 1.55 billion yuan in November.
The question now is the number of unemployment claims has dropped, the number of first apply for unemployment benefits or the duration of the claim is puzzling, because Hearthway wrote, obtained by the Associated Press on Tuesday.
"We are looking forward to in all the possibilities, which might explain the dramatic growth," Hearthway wrote. She promised to use "all appropriate and existing resources, found that the cause of the aberration."
The state legislature has sent the complaint composition, the senate republican party spokesman Eric said, o's Sam. He Hearthway welcome letter, bring two parties together qualification claimants should have their own word processing, no unnecessary burden.
On Tuesday, ranking the Democrats in the house of representatives labor and industry committee wrote to his colleagues said he will put forward to a bill that would direct funds to support state unemployment compensation service center. House Democrats held a public hearing, two months ago in a telephone system busy signal and long waiting time.
"When a people lost their job and achieve service center for help, at the very least, they think of someone pick up the phone, and they talk, barton, house Democrats spokesman bill said." "Without work, Pennsylvania thousands of hundreds of years, it is not happening."
The labor department and the ministry of industry press secretary Sarah gullit said, countries have and Verizon cooperation, make it clear that what had happened. The possible reason is that automatic call. She said that, in the past month, some high capacity call was sealed off, and seems to play a role.
"The worst is that we don't can provide help, they want to," she said. "We fully understand the helpless."
Gullit said, a lot of problems, through the digital can answer on the Internet, the state has special fax number, directly to the problem of the people around. It will produce a call from workers in three days, gullit said.
Other alternative scheme including around national 68 Pennsylvania CareerLink center, in the open phone line keep for those who are in need of help. Eight dole center, initially build pedestrian facilities, and no longer open to the public, but as a call center.




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